Was ist neu bei Lyoness

What's new at Lyoness?


Dear Lyoness Member,

Do you like our new website? We haven't just updated our look online!

Lyoness turned 10 years old in 2013 – and we took this anniversary as a chance to think about what new things we would like to offer our Members and Loyalty Merchants. Saving money with every purchase wasn't enough for us any more!

That is how the idea of Shopping Points, came about. Starting now, in addition to tried and true "Cashback", you automatically collect Shopping Points with every purchase. And for our Loyalty Merchants we are, of course, offering new services which enable them to use the Customer Loyalty Programme even more efficiently.

Of course, innovation requires a new appearance. That's how we arrived at our new Corporate Design, which, as you've probably already noticed on our website, is oriented towards Shopping Points.

We've compiled a short summary to give you an overview of the numerous innovations.

We hope you have lots of fun with the innovations from Lyoness.

Happy shopping,

Your Lyoness Team

What are Shopping Points?

In addition to Cashback, you will automatically collect Shopping Points with every purchase which are redeemed for Shopping Point Deals at our Loyalty Merchants on lyoness.us. This means, you double your benefits through every purchase at a Lyoness Loyalty Merchant and receive even MORE Benefits as a Lyoness Member! You can view how many Shopping Points you've accumulated any time in My Profile.

What will happen to previously accumulated Loyalty Benefits?

The Loyalty Benefit which you previously collected for every purchase will now be converted into Shopping Points. If you had already accumulated an amount in your Loyalty Account, you will now have a credit of Shopping Points in your account. From now on, you can redeem this credit at lyoness.us for amazing Shopping Point Deals at our Loyalty Merchants. For each purchase at a Lyoness Loyalty Merchant, you will now collect Shopping Points instead of Loyalty Benefits in addition to Cashback. And they can be used right away!

Where do I find my Member details?

With "My Profile" you have a starting place where you can do much more than just view your Member details. Here you'll also find your Shopping Overview, your Cashback Card, your Vouchers, your Shopping Points, redeemed Shopping Point Deals and much more. You'll find an especially valuable function in the Notification Settings in your profile. There you can decide exactly which types of information you'd like to receive from Lyoness. This means you can manage your messages according to your preference. Would you like to receive the Shopping Newsletters and the Newsletters of the Lyoness Foundations? Do you want to receive information from Lyoness Loyalty Merchants or be informed about Offers and Special Offers? Do you prefer to receive information by email or SMS? You choose. You can change your settings at any time!

What is my Shopping Cart?

At Lyoness.us you can order numerous Lyoness Loyalty Merchant Vouchers or Friendship Flyers. Each of your orders will be placed in your Shopping Cart so you don't have to complete every order process individually. Pay for all of your orders quickly and efficiently! The Shopping Cart is easily accessible since it is located on the upper right side of the Lyoness website.
Tip: you have to be logged in as a Lyoness Member to view your personal Shopping Cart.

How do I order Vouchers from Loyalty Merchants?

You can order Lyoness Loyalty Merchant Vouchers simply and easily at Lyoness.us. Use the Search tab , to find Loyalty Merchants whom you would like to order Vouchers from. If you've found the desired Lyoness Loyalty Merchant, all you need to do is click "Order Voucher" and exactly how many Vouchers you'd like to order. Then you can place these in your Shopping Cart. If you already know which Loyalty Merchants you'd like to order Vouchers from, enter them directly into the Order Form and place an order for several Loyalty Merchants at once.

What's happened to Cashback?

We've improved and simplified mobile shopping. Instead of generating Mobile Vouchers in an app with Mobile Cashback as you used to, now you can decide whether you want to receive them digitally (if they are available in this form) when ordering them at Lyoness.us. If you've purchased digital Vouchers you can view them at any time under "My Profile". As Lyoness.us is optimized for mobile devices, you no longer need an app- instead, you have full access to all website functions and can order your Vouchers any time, any place.

Where do I find the Lyoness Store?

Lyoness offers you an extensive Lyoness Merchandising Store where you'll find an even larger selection of products! Under Lyoness-Store.com you'll find numerous products in the categories fashion, accessories, bags, business, and sport and with every purchase you of course get Cashback and Shopping Points. In addition, you'll find current sales in the Lyoness Merchandising Store where you can save even more. Come by and take a look!

Where can you purchase Friendship Flyers?

Friendship Flyers can be ordered directly through your Lyoness Member Service Department. The advantage: the new Lyoness Member will receive a Cashback Card in business card format together with the Friendship Flyers ordered. This will allow the new Member to start using the card immediately at all Cashback Card Loyalty Merchants Lyoness has to offer and at the same time collect Cashback and Shopping Points! You will also benefit by receiving a Friendship Bonus for every purchase made by any new Member you refer who shops at a Lyoness Loyalty Merchant.

What's happened to Auto Cashback?

Auto Cashback has a new name - Easy Shopping. Because you now get Vouchers for Lyoness Merchants sent to you simply, securely, automatically, and punctually every month– and this way you also get Cashback and Shopping Points! All you need to do is complete the Easy Shopping form, send it to your Member Service Center, and set up an automatic monthly payment at your bank to cover the amount of your Easy Shopping Voucher Orders. This way you get the Vouchers you want automatically every month, plus your Lyoness Benefits. Nice and easy! Try Easy Shopping now!

Are there still Voucher Codes?

As always, Lyoness has attractive offers for you! You'll find the Voucher Codes along with numerous other Offers and exclusive Special Offers by going to “Get Offers“. There you'll get the perfect overview of where you can save even more money at Lyoness Loyalty Merchants in addition to Shopping Points and Cashback. Take a look and benefit multiple times!

Are there other exclusive discounts?

Redeeming your Shopping Points are not only fun but easier than ever! By visiting "Redeem Shopping Points" on your Lyoness menu, you have the ability to unlock some of the most amazing Shopping Point Deals from your favorite Lyoness Loyalty Merchants! Want to benefit even more? Visit our 'Current Promotions' to discover even more savings right at your fingertips! These additional discounts are made exclusively for you!

What's new for Newsletters?

Now you can personally decide which Lyoness Newsletters you want to receive! Newsletters include shopping news and Offers or learning more about the Lyoness Foundations projects. Adjust these and other settings at My Profile.

If you have any further questions regarding Lyoness please refer to the Member Service Center.

* The margin benefits are dependant on the products purchased and on the Loyalty Merchant. All hereto information on this website is therefore without guarantee.