No Member Benefit can be paid out if you don’t go to the Online Shop through the Lyoness Website (Example: if you go straight to the Online Shop, or if you use a link from the Loyalty Merchant’s NL). If you do this, your purchase cannot be allocated to your Member ID.
Please check your system configuration to ensure that your browser has got the correct cookie settings before every purchase.
Please note that with this Loyalty Merchant it is only possible to lodge a complaint about a purchase that has not been registered up to 4 weeks from the date of the order. For this Loyalty Merchant, your Shopping Benefits will be based on the net value of your purchase as this is the standard form of Earnings for this Loyalty Merchant.
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